Service call formadmedrweb2026-04-16T16:25:34-03:00 Service call form Date Customer Information Machine Details Purchased From *UplayDistributorOther Location of the Machine Setup Type *Indoor SetupOutdoor Setup Issue Details Type of Issue *Not turning onLow / no score readingPayment system issueTicket dispenser issueScreen/display problemSound issuePhysical damageOther Photos & Videos DRAG OR CLICK TO UPLOAD PHOTOS(Max 2MB per photo) * At least one photo is required. DRAG OR CLICK TO UPLOAD VIDEO(Max 10MB) * A video is required. Uploads may take up to 30 seconds. Please do not refresh. + UPLOAD MORE / ZIP (OPTIONAL) UPLOAD ADDITIONAL FILE / ZIP Urgency impact Level of Urgency * Low (machine still working)Medium (partially working)High (out of order) Shipping Information (if parts needed)