{"id":7416,"date":"2024-11-11T12:04:29","date_gmt":"2024-11-11T15:04:29","guid":{"rendered":"https:\/\/www.uplayamerica.com\/?page_id=7416"},"modified":"2026-01-09T18:18:53","modified_gmt":"2026-01-09T21:18:53","slug":"politica-de-devoluciones","status":"publish","type":"page","link":"https:\/\/www.uplayamerica.com\/es\/politica-de-devoluciones\/","title":{"rendered":"Pol\u00edtica de Devoluciones"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row wrap_container=\u00bbyes\u00bb css=\u00bb.vc_custom_1722864270746{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}\u00bb el_class=\u00bbsec-res\u00bb conditional_render=\u00bb%5B%7B%22value_role%22%3A%22administrator%22%7D%5D\u00bb][vc_column][vc_custom_heading text=\u00bbPol\u00edtica de devoluciones\u00bb use_theme_fonts=\u00bbyes\u00bb font_weight=\u00bb400&#8243; css_params=\u00bb\u00bb][vc_column_text css=\u00bb.vc_custom_1767993510951{margin-bottom: 0px !important;}\u00bb css_params=\u00bb\u00bb]<strong>1.Elegibilidad para devoluciones<\/strong><\/p>\n<p>Uplay America acepta devoluciones de m\u00e1quinas y piezas seleccionadas dentro de los 30 d\u00edas posteriores a la compra, siempre que est\u00e9n en su condici\u00f3n original, sin usar y en su embalaje original. Las m\u00e1quinas personalizadas o pedidos especiales no son elegibles para devoluci\u00f3n.<\/p>\n<p><strong>2.C\u00f3mo iniciar una devoluci\u00f3n<\/strong><\/p>\n<p>Para iniciar una devoluci\u00f3n, por favor contacta a nuestro equipo de atenci\u00f3n al cliente al 941-900-9868 o env\u00edanos un correo electr\u00f3nico a <a href=\"mailto:fun@uplayamerica.com\">fun@uplayamerica.com<\/a> con tu n\u00famero de pedido y el motivo de la devoluci\u00f3n. Nuestro equipo te guiar\u00e1 a trav\u00e9s del proceso y te proporcionar\u00e1 una autorizaci\u00f3n de devoluci\u00f3n.<\/p>\n<p><strong>3.Cargo por reposici\u00f3n<\/strong><\/p>\n<p>Se aplicar\u00e1 un cargo por reposici\u00f3n del 15% a todas las devoluciones, a menos que el art\u00edculo haya llegado da\u00f1ado o defectuoso.<\/p>\n<p><strong>4.Costos de env\u00edo<\/strong><\/p>\n<p>Los costos de env\u00edo para la devoluci\u00f3n son responsabilidad del cliente. Recomendamos utilizar un servicio de env\u00edo con seguimiento para garantizar la devoluci\u00f3n segura del art\u00edculo.<\/p>\n<p><strong>5.Procesamiento de reembolsos<\/strong><\/p>\n<p>Una vez que recibamos e inspeccionemos tu devoluci\u00f3n, te notificaremos sobre la aprobaci\u00f3n o rechazo de tu reembolso. Los reembolsos aprobados se procesar\u00e1n dentro de los 10 d\u00edas h\u00e1biles y se emitir\u00e1n al m\u00e9todo de pago original.<\/p>\n<p><strong>6.Art\u00edculos da\u00f1ados o defectuosos<\/strong><\/p>\n<p>Si tu art\u00edculo llega da\u00f1ado o defectuoso, por favor cont\u00e1ctanos de inmediato. Organizaremos un reemplazo o un reembolso completo, dependiendo de la disponibilidad.<\/p>\n<p><strong>7.Art\u00edculos no retornables<\/strong><\/p>\n<p>Los siguientes art\u00edculos no son retornables:<\/p>\n<ul>\n<li>M\u00e1quinas personalizadas o pedidos con marca<\/li>\n<li>Art\u00edculos comprados en liquidaci\u00f3n o como parte de una venta final<\/li>\n<\/ul>\n<p><strong>8.Cont\u00e1ctanos<\/strong><\/p>\n<p>Si tienes alguna pregunta sobre nuestra pol\u00edtica de devoluciones, no dudes en comunicarte al 941-900-9868 o por correo electr\u00f3nico a <a href=\"mailto:fun@uplayamerica.com\">fun@uplayamerica.com<\/a>.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row wrap_container=\u00bbyes\u00bb css=\u00bb.vc_custom_1722864270746{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}\u00bb el_class=\u00bbsec-res\u00bb conditional_render=\u00bb%5B%7B%22value_role%22%3A%22administrator%22%7D%5D\u00bb][vc_column][vc_custom_heading text=\u00bbPol\u00edtica de devoluciones\u00bb use_theme_fonts=\u00bbyes\u00bb font_weight=\u00bb400&#8243; css_params=\u00bb\u00bb][vc_column_text css=\u00bb.vc_custom_1767993510951{margin-bottom: 0px !important;}\u00bb css_params=\u00bb\u00bb]1.Elegibilidad para devoluciones Uplay America acepta devoluciones de m\u00e1quinas y piezas seleccionadas dentro de los 30 d\u00edas posteriores a la compra, siempre que est\u00e9n en su condici\u00f3n original, sin usar y en su embalaje original. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-7416","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pol\u00edtica de Devoluciones - Uplay America<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.uplayamerica.com\/es\/politica-de-devoluciones\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Devoluciones\" \/>\n<meta property=\"og:description\" content=\"[vc_row wrap_container=\u00bbyes\u00bb css=\u00bb.vc_custom_1722864270746{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}\u00bb el_class=\u00bbsec-res\u00bb conditional_render=\u00bb%5B%7B%22value_role%22%3A%22administrator%22%7D%5D\u00bb][vc_column][vc_custom_heading text=\u00bbPol\u00edtica de devoluciones\u00bb use_theme_fonts=\u00bbyes\u00bb font_weight=\u00bb400&#8243; css_params=\u00bb\u00bb][vc_column_text css=\u00bb.vc_custom_1767993510951{margin-bottom: 0px !important;}\u00bb css_params=\u00bb\u00bb]1.Elegibilidad para devoluciones Uplay America acepta devoluciones de m\u00e1quinas y piezas seleccionadas dentro de los 30 d\u00edas posteriores a la compra, siempre que est\u00e9n en su condici\u00f3n original, sin usar y en su embalaje original. 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